All items will be processed within 2-3 business days of order finalization.  If there are any problems before shipment UrCityMobileShop will contact the customer.  Please allow additional time to process for orders that are places on weekends and on holidays.

DUE TO COVID-19 WE ARE CURRENTLY EXPERIENCING DELAYS IN OUR PROCESSING TIME. PLEASE ALLOW ADDITIONAL TIME FOR YOUR ORDER TO BE DISPATCHED. THANK YOU FOR YOUR CONTINOUS SUPPORT, PATIENCE,  AND UNDERSTANDING.

NOTE:  PLEASE BE AWARE OF THE ABOVE(POTENTIAL DELAYS) IN CASE YOU ARE ORDERING FOR AN UPCOMING HOLIDAY OR EVENT.

If any items are out of stock we will refund the customer to their method of payment.  For all other information please see our FAQ section for shipping specifically.

Any orders returned due to incomplete or wrong addresses can be reshipped at the customer’s expense. Otherwise, we are able to refund the cost of the products returned once they are in our possession. 

Please Note:  Your items must be in the same condition that you received them in order to be eligible for a return.  Meaning unused, unopened, and in its original packaging.  You will also need the receipt or order number in order to be eligible for a return.

Shipping Times:

Items will be processed within 2-3 business days of the order being placed plus an additional 2-4 days to arrive to your location.  Please allow additional time for orders that are placed on weekends or on holidays.  If there are any delays or problems pre-shipment Urcitymobileshop will contact the customer.

Delivery Times:

Orders normally take 2-3 business days to process

Shipping time might vary depending on location, shipment method, and other factors

Orders placed on weekends or on holidays require extra time.

Shipping Cost:

Orders under $30 will have a flat rate shipping of $7.99

Orders between $30.01 through $85 will have a flat rate shipping of $11.99

Orders between $85.01 through $99.99 will have a flat rate shipping of $13.99

Orders over $100 will include FREE SHIPPING