Privacy Policy

This Privacy Policy describes how UrCityMobileShop(UCMS) collects, uses, and discloses your personal information when you visit or make a purchase from UrCityMobileShop.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the UrCityMobileShop Site, we automatically collect certain information about your device, your interaction with the site, and information necessary to process your purchases.  Some of that includes information about your web browser, IP address, and your time zone, Additionally, as you browse the UrCityMobileShop Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site.  We refer to this automatically-collected information as “Device Information”. 

Purpose of collection:  Main purpose is to load the UrCityMobileShop Site accurately for you, and to perform analytics on the Site usage to optimize our Site.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Order Information:

Examples of Personal Information collected when you the customer purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information” and the source of collection is collected from you.

Customer Support Information:

Examples of Personal Information collected in order to provide customer support:  Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, for shipping and fulfilling your order, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you(keeping you up to date on new products/services/offers);
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/  You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

COOKIES

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site.  We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.  Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).  This means you do not have to re-enter this information each time you return to the site or browse from one page to another.  Cookies also provide information on how people use the UrCityMobileShop site, for instance whether it is their first time visiting or if they are frequent visitors.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at UrCityMobileShop@gmail.com.